DISCLAIMER: This information has been provided by the mediator and has not been independently verified by the Superior Court of California, County of Riverside. The Court provides this list of mediators as a public service. The Court does not endorse, recommend, or make any warranty pertaining to the qualifications or competency of any provider on this list. Inclusion on the list is based on the representations of the mediator. The Court assumes no responsibility of liability for any act or omission of any mediator on the list.
Susan has mediated all types of civil disputes since 1998, including employment, breach of contract, real estate, legal malpractice, construction defect, personal injury, municipal law, business torts, unfair competition, and general business matters. She mediates on a private basis and serves on mediator and arbitration panels for the American Arbitration Association and California Arbitration & Mediation Services (CAMS). Susan serves on mediator panels for the Riverside County Courts, the Dispute Resolution Service Corporation of the Riverside County Bar Association, and the Department of Community Action for Riverside County Small Claims Courts. Susan has previously mediated for the Los Angeles County Superior Court, Orange County Small Claims Courts, and the Inland Empire Ch. of SCMA. Susan has arbitrated since 2015 for cases involving legal malpractice, breach of a commercial real estate lease, and general business matters. Subject Matter Expertise Area(s): While practicing law as a litigator with Best, Best & Krieger, LLP, areas of emphasis included real estate and construction defect, business torts, unfair competition, trademarks and trade names, wrongful termination, civil rights, equal protection, municipal law, antitrust, RICO, redevelopment, and CEQA. Will be happy to mediate in these subject matter areas.
Plantiff Representation: %
Defendant Representation: %
Currently serve as mediator and arbitrator privately and also on behalf of several panels described above in ADR Experience. Professor of Law Emerita, University of La Verne College of Law, Ontario, CA, 07/2020 to present. Professor of Law, University of La Verne College of Law, Ontario, CA, 08/1999 to 06/2020. Taught ADR, Mediation, Negotiation, Civil Procedure, Professional Responsibility, Remedies, and related seminars. Director of Law and Public Policy, UC Riverside Extension, 1995-1999. Attorney, Best, Best & Krieger, LLP, 1989-1995, managing heavy litigation caseload in all aspects of general and public law litigation. • Judge Pro Tem in 1996 for San Bernardino County Courts.
LL.M., May 2006 - Dispute Resolution, Straus Institute for Dispute Resolution, Pepperdine University School of Law, Malibu, CA; J.D., May 1989 - University of Wyoming College of Law, Laramie, WY; A.S.B., February 1978 - Degree as Legal Assistant, Central Pennsylvania College, Summerdale, PA.
"LL.M. in Dispute Resolution" (500+ hours, 2006) Pepperdine University School of Law, Straus Institute for Dispute Resolution; "Mediating the Litigated Case" (42 hours, 2001) Pepperdine University School of Law, Straus Institute for Dispute Resolution; Certificate in Conflict Management (200+ hours, 1999) UC Riverside Extension; Annual Conferences (200+ hours, attend many since 2005) ABA Section of Dispute Resolution & other organizations.
Licensed by State Bar of California since 1990.
Studies show that the most successful mediators are those who develop a rapport with mediation participants, and the most satisfied parties are those who have prepared well for mediation. Susan strives to achieve these goals. Since mediator style is not the best predictor of successful mediations, she offers a 360-degree style in which she makes suggestions for mediation preparation, facilitates communication, and serves in a directive capacity as needed. Susan brings to the table patience, perseverance, perpetual optimism, and past experience since 1998. As an arbitrator, she applies a flexible approach and holds a pre-arbitration conference with attorneys to develop an arbitration process that meets the needs of the parties.
Susan prefers short, general briefs to be submitted via e-mail to susan@susanexon.com at least 7 days before mediation. Briefs should include a description of the nature of the dispute, the names of the parties, the procedural status of the lawsuit, an outline of the legal and factual issues in dispute, and a summarization of settlement discussions to date. Susan strongly prefers that the actual parties and decision makers be present at the mediation, but with the stipulation of all parties, will accept availability of out-of-town decision makers by phone as long as they are actually available. Due to the COVID-19 pandemic, Susan prefers to conduct mediations and arbitrations via Zoom and is well versed with that online platform.
Rate Per Hour: $$450.00
Rate Per Half Day: $$1,800.00
Rate Per Day: $$3,600.00
$450 per hour, 4-hour minimum. Reduced rates considered. Request a fee schedule for specific information.
Western Region (Riverside, Corona, Moreno Valley); Mid-County Region (Southwest, Temecula, Hemet, Banning); Eastern Los Angeles County and Western San Bernardino County; Other Inland areas as needed. C.A.M.S. has mediation facilities in Rancho Cucamonga; also at the facilities of counsel or other appropriate facilities in these areas.
DISCLAIMER: This information has been provided by the mediator and has not been independently verified by the Superior Court of California, County of Riverside. The Court provides this list of mediators as a public service. The Court does not endorse, recommend, or make any warranty pertaining to the qualifications or competency of any provider on this list. Inclusion on the list is based on the representations of the mediator. The Court assumes no responsibility of liability for any act or omission of any mediator on the list.